Privacy Policy

Privacy Policy

Effective Date: July 08, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you register an account or make a purchase on our website.

Split Second Electronics (Canada) Corp. (hereinafter referred to as “SSEC” or “we” or “us”) is committed to protecting the privacy of all visitors to and users of our website, and as part of our commitment to privacy, we make this privacy statement. Please read the following Privacy Policy to understand how we use and protect the information our visitors and users (or “you”) provide us. By accessing and/or using web pages of SSEC, including at the URLs/domain names www.panni-clean.com, you, as a user of this Services, hereby accept and agree to abide by our Privacy Policy. If you do not agree, please discontinue your use of our Services.

This Privacy Policy applies to information that we collect on the Services and in email, text, and other electronic messages between you and SSEC. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from (or on) the Services.

CHILDREN UNDER THE AGE OF 18

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Services or on or through any of its features, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we have inadvertently collected information from a child under the age of 18, please use the contact details provided in Article 9 of our policy to reach out to us.

This Privacy Policy describes the following:

Information We Collect.
How We Use Your Information.
Sharing of Information.
Third Party Disclosure.
Data Protection.
Your Rights.
Cookies Policy.
Changes to This Policy.
Contact Us.

1. Information We Collect

We collect personal information directly from you. For example, we may collect personal information about you when you sign up to receive newsletters, register to become a user, purchase our products, register your product, participate in our promotions or when you have contact with us in person, in which case you may be asked to provide certain information about yourself including your name, email address, phone number, physical address and other contact details. To register as a user, we will ask for your email address and a username and password. If you purchase our products, we will ask for your payment card information and billing address. You have the option to leave reviews for our products, in which case your chosen display name and comments will be shared publicly.

We utilize third party service providers to host our Services and our shop for the sale of our products and process payments. To the extent you are re-directed to those providers’ user interfaces, information may be provided directly to such providers, and accordingly we may receive information about you from those providers in connection with your transactions.

We may also collect information about you automatically as you navigate through our website, which may include IP addresses, and information collected through cookies, and other tracking technologies. We may also collect personal information about you from third parties, such as our business partners.

The technologies we use for this automatic information collection may include:

· Cookies. Please refer to our Cookies Policy and definitions in article 7.

We use Google Analytics, which uses Cookies to identify the frequency of use of certain areas of our Services and to identify preferences. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place.

We operate social media pages on third party networks and have social media icons on our Services. When you visit or link to our social media pages, information is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers. Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

2. How We Use Your Information

Spit Second Electronics Corporation may use and analyze the information that we collect for the following purposes:

To register your products.
To provide support for products and services.
To create, maintain and secure your account with us.
To authenticate you as a user, including using text messaging or email for multi-factor authentication.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and to improve our responses.
To personalize your experience with our Services and to deliver content and Product and Service offerings relevant to your interests, including targeted offers and ads through our Services, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our services, databases and other technology assets, and business.
For internal testing, research, analysis, and product development, including to develop and improve our Services, and to develop, improve, or demonstrate our products and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
Undertaking internal research for technological development and demonstration.

3. Sharing of Information

We may disclose personal information that we collect or that you provide as described in this privacy notice:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To third parties for marketing purposes, with your consent.

We may share information to enforce or apply the terms and conditions of any agreements we have with you, including for billing and collection purposes. This is necessary to maintain the integrity of our business relationships and to pursue any owed payments.

4. Third Party Disclosure

We do not control the collection and use of your information collected by the third parties described herein. Where possible, these organizations are under contractual obligations to use this personal information only for providing services to us and to maintain this information confidential. These parties may, however, aggregate the personal information they collect with information from their other consumers for their own purposes.

In addition, we strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your personal information:

Tracking Technologies. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, You can opt-out by contacting us directly. If you wish to change your choice, you may do so at any time by contacting us.
Promotional Offers. If you do not wish to have your contact information used by Split Second Electronics Corporation to promote our own or third parties’ products or services, you can opt out by checking the relevant box located on the form on which we collect your personal information or otherwise seek such consent or by contacting us. If we have sent you a promotional email, you can unsubscribe from future email distributions by clicking the unsubscribe link in the email. This opt out does not apply to information provided to Split Second Electronics Corporation as a result of a product purchase, warranty registration, product service experience or other transactions.

5. Data Protection

We retain the personal information we collect for so long as reasonably necessary to fulfill the purposes for which the information was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed or removes themselves through any self-service tools offered to the user.

We do not store payment card information; rather we utilize the Shopify platform and payment processors and store only an electronic receipt that sets forth confirming payment details, such as purchase date, expiration date of the payment card and the payment ID, but not complete payment card information.

We employ reasonable security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage.

The transmission of information via the internet is not completely secure, however. We therefore cannot guarantee the security of your data transmitted to us; any transmission is at your own risk, and we are not responsible for processes and networks that we do not control. Please be careful in deciding what information you send to us via email or over the Internet.

6. Your Rights

We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction, which may include, without limitation, the right to request the correction, modification or deletion of your personal information, data portability, and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you products and services, contact us via support@panni-c lean.com or make changes to any user profile information connected to your account. Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal information, such as the right to complain to your local data protection authority and to appeal our decision about a data subject request.

7. Cookies Policy

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Definitions

For the purposes of this Cookies Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Split Second Electronics Corporation, 57 Steelcase Road West, Markham, ON, Canada L3R 2M4.

Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

Website refers to Panni, accessible from www.panni-clean.com

You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Type: Session Cookies

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Type: Persistent Cookies

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

If you have any questions about this Cookies Policy, You can contact us:

By email: support@panni-clean.com

By visiting this page on our website: www.panni-clean.com/pages/support

8. Changes to This Policy

We may change this Privacy Policy at any time. It is our practice to post any changes we make to our Privacy Policy on this page with a notice that the privacy policy. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to our Support Representative at 1-437-434-8821 or email us through our Support web page. The Services are operated by Split Second Electronics Corp., a company incorporated in Canada and having its registered address at 57 Steelcase Road West, Markham, Ontario, L3R 2M4